We are dedicated to addressing any questions or concerns you may have about your order. You may save time by finding your answer in the areas below.

If you are unable to find the information you are searching for, contact us with your question or comment. We would also like to hear your comments about your experience with Medford Tools and Supply.

  • Orders over $200 will require a signature at the time of delivery. This is done for your protection. We are not responsible for any stolen packages once the package leaves our facility.
  • Tracking Information is sent when your order is shipped.
  • Orders placed over the weekend will not be processed until the return of standard business hours.


International Customers:

  • Transactions are done in US Dollars.
  • You may have to pay your countries taxes and duties upon delivery. We have no control over these fees.

Returns